Monday, March 16, 2020

These technology trends are changing retail HR practices -TheJobNetwork

These technology trends are changing retail HR practices -TheJobNetworkAs a consumer, youve probably noticed how tech is creeping into the way we shop every day. Discount codes and sale notifications mysteriously appear in your inbox as soon as you get close to the store (Well, Im in the neighborhood anyway). Customer service happens at the speed of a Tweet. Automated checkout kiosks keep the line moving. Theres no question that retail is an industry that has embraced the digital. But what about behind the scenes, in the back rooms and offices? Retailers are increasingly relying on high-tech HR solutions for their employees as well.Paperless hiringWith a high employee turnover rate, retail HR can create a never-ending blizzard of paperwork, as you probably know all too well. Intake forms, training manuals, wertmiger zuwachs management docsthose add up for a large, and likely ever-changing staff. Putting application systems erreichbar (like directing potential hires to a computer kios k or an online portal to complete the application process) doesnt just save you money on your file cabinet budget. It can speed up the time to hire, with fewer touchpoints between the candidates information and who needs to review it. Putting new employee orientation and training materials online also creates a more efficient pipeline, with information perennially ready to go and accessible.Keeping applicant metrics all in one distributions-mix also improves your hiring process, weeding out candidates with weak skills and identifying strong potential applicants by comparing them to an existing pool of data. Automating applicant review (even to a small extent) can also help minimize bias in the hiring process by adding blind review steps.Digital performance managementDigital performance management programs can consolidate all of that work (and information) in one placemaking it more efficient to manage employee data, and also giving you more actionable info in one place. This gives y ou visibility into the information that can help drive retention, development, and promotion. Having all of an employees information in one single profile can mitigate work issues or skill gaps before they become a significant problem, or help identify when an employee is ready to be groomed for the next steps.Having the process more automated and user-friendly also allows for more checkpoints between employees and management, and gives real-time information about employee engagement, morale, etc. It used to be that performance reviews and two-way feedback were rare in retail, but performance management platforms close that gap and make the communication easier.

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